Store Operations Manager

Cotswold Outdoor Group; England; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading outdoor retailer is seeking a Store Operations Manager to oversee trading moments and manage retail workloads. This role is ideal for someone with strong retail experience and the ability to lead teams. The position offers a starting salary of £40,000 – £45,000, hybrid working options, and various benefits including private medical insurance and substantial staff discounts. Join us as we strive to inspire our community to embrace the outdoors.

Benefits

Starting salary of £40,000 – £45,000

Yearly bonus of up to £3,750

33 days holiday

Private medical insurance

Life assurance and critical illness cover

Staff discounts of 40-60%

Savings on everyday essentials

Qualifications

• Experience in central operations is desirable.
• Capacity to develop others and lead teams.
• Ability to influence effectively and build relationships.

Responsibilities

• Lead delivery of trading moments and retail change projects.
• Manage retail workloads to reduce store admin.
• Act as key liaison for health and safety.

Skills

Strong retail experience

Team leadership

Clear communication

Organizational skills

Problem-solving

Data utilization

Retail systems knowledge

Collaboration

Tools

Microsoft Office

Job description

Overview

At Cotswold Outdoor Group, the outdoors isn’t just where we work, it’s who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We’re looking for a Store Operations Manager to join us on that journey. This role is about more than just day-to-day responsibilities, it’s about shaping how we inspire our customers, support our stores, and grow our community of adventurers. We’re currently based in Kemble, but our head office will be moving to Swindon by Spring 2026 – an exciting next step in our adventure, and a chance for you to be part of it from the start.

About Us: We believe life’s better when it’s lived outdoors. From hiking and wild swimming to simply stepping away from the screen, nature helps us feel alive. At our head office, every role helps make those adventures possible. Whether it’s shaping our systems, supporting our teams or driving key initiatives, you’ll play a vital part in helping people get outside and explore more. We’re part of the Cotswold Outdoor Group, including Runners Need and Snow + Rock, offering trusted brands, expert advice, and a commitment to protecting the planet. Whether it’s your first step or your next move, you’ll find opportunities to learn, grow, and be part of something bigger.

Responsibilities

• Leading delivery of trading moments, campaigns and retail change projects
• Managing retail workloads to reduce store admin and free up customer-facing time
• Representing Retail in business forums and ensure activity delivers ROI
• Overseeing central store support, budgets and key supplier relationships
• Driving cost efficiencies, service improvements and effective communications
• Acting as key liaison for health and safety in retail

Qualifications

• You’ll fit right in if…
• You have strong retail experience (experience in central operations is desirable)
• You’re confident leading teams and developing others
• You communicate clearly, influence effectively and build strong relationships
• You’re organised, detail-focused, and solve problems with ease
• You use data to spot opportunities and improve performance
• You’re comfortable with retail systems and Microsoft Office
• You thrive in a collaborative, team-focused environment

Benefits

• Starting salary of £40,000 – £45,000 with a yearly bonus of up to £3,750
• Hybrid working options to support your work-life balance
• 33 days holiday allowing you to recharge and explore the outdoors
• Private medical insurance, life assurance and critical illness cover
• Staff discounts of 40-60% across our full range of outdoor brands
• Savings on everyday essentials including groceries, travel, fitness, and entertainment through our perks hub

But there's more, for a full list of what we offer check out our website – Rewards And Benefits.

Everyone’s welcome

We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.

We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.

This advert may close early if we receive a high number of applications, so don’t wait too long to apply.