Store Operations Leader: Growth, Talent & Inventory

On; Greater London; Sur place; GBP 42 000 - 60 000; Plein temps

Résumé du poste

On is seeking a retail operations leader to drive and support our store initiatives, collaborating with regional management and store leadership to build a scalable retail landscape. You will lead teams, oversee inventory accuracy, execution of visual updates, and performance management across stores.

You will work closely with Retail Operations, Retail Tech, Retail Training, and the global DTC Retail team to optimize processes, ensure excellent customer service, and advance omnichannel

Qualifications

• 5+ years of relevant work experience in retail, preferably in sport-related contexts.
• Proven ability to manage and coordinate cross-functional projects from inception to delivery.
• Entrepreneurial growth mindset with a drive to challenge the status quo and continuously improve.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proven ability to lead and develop high-performing teams.
• Adept at problem-solving and decision-making in fast-paced environments.

Responsabilités

• Maintain optimal stock levels and inventory accuracy by monitoring sell-through and product flow in-store.
• Plan and execute visual change-outs to support sell-through and in-store updates.
• Oversee talent-related matters including scheduling, payroll-related issues, and performance management.
• Ensure effective in-store training delivered by the training lead.
• Develop plans for team leads to support growth and performance.
• Lead recruitment and onboarding for advisors and lead advisors.
• Create and manage staff schedules to ensure optimum team coverage.
• Drive high team engagement through action plans based on engagement surveys.
• Maintain BoH stock accuracy and operational efficiency with effective BoH strategies.
• Lead development and management of the BoH team.
• Coordinate product transportation with the product operations team.
• Oversee stock counts and investigate discrepancies.

Connaissances

Project management

Cross-functional leadership

Communication

Team leadership

Problem-solving

Organizational skills

Description du poste

On is seeking a retail operations leader to drive and support our store initiatives, collaborating with regional management and store leadership to build a scalable retail landscape. You will lead teams, oversee inventory accuracy, execution of visual updates, and performance management across stores.

You will work closely with Retail Operations, Retail Tech, Retail Training, and the global DTC Retail team to optimize processes, ensure excellent customer service, and advance omnichannel