Store Operations Leader: Customer & Trading

Sainsbury's Supermarkets Ltd; Perth; On-site; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Discount card

Annual bonus scheme

Free food & hot drinks

Generous holiday entitlement

Pension – employer match

Sainsbury’s share scheme

Wellbeing support

Cycle to Work scheme

Job summary

Sainsbury's Perth is seeking a Customer and Trading Manager - Convenience to lead a small management team in-store, ensuring smooth daily operations, product availability, and customer service. You will be responsible for day-to-day store running, people management, KPI delivery, and coaching colleagues to excel.

Salary £31,700 plus benefits and career development opportunities. Join a team focused on delivering great shopping experiences while upholding safety standards and operational

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Provides brilliant customer service, and coaches a team to do the same.
• Delivers KPI's or other performance indicators.
• Can manage disciplinaries, performance issues or other similar employee relations issues.
• Leads operations and comfortable doing this alone in the absence of more senior management.

Responsibilities

• Working closely with a small team of managers to make sure the store runs like clockwork every day.
• Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
• Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
• People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Where we have close knit networks of convenience stores it may mean that you need to help another store now and then.

Job description

Sainsbury's Perth is seeking a Customer and Trading Manager - Convenience to lead a small management team in-store, ensuring smooth daily operations, product availability, and customer service. You will be responsible for day-to-day store running, people management, KPI delivery, and coaching colleagues to excel.

Salary £31,700 plus benefits and career development opportunities. Join a team focused on delivering great shopping experiences while upholding safety standards and operational