Store Operations Leader: Coach, Grow & Deliver

Morrisons; Greater London; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Holiday entitlement

Discretionary bonus

15% staff discount

Friend/family discount 10%

Career progression

Free parking

Pension & life assurance

Healthcare & wellbeing

MyPerks discounts

Payroll charity donations

Family-friendly policies

Job summary

Morrisons is seeking an Operations Manager to lead from the front, deputising for the Store Manager and shaping a welcoming, high-performing store culture.

You’ll mentor department heads, ensure safety and legal compliance, and drive sales and product availability while delivering exceptional customer service. Joining Morrisons means real career progression and a supportive team environment.

Qualifications

• Proven experience in the retail industry.
• Experience managing a large, fast-paced store operation with high weekly turnover (£150k+).

Responsibilities

• Lead and empower the store team with clear development plans.
• Maintain high standards for safety, hygiene, and legal compliance across shifts.
• Review data to improve availability and drive sales.
• Listen to customer feedback and implement improvements across teams.

Skills

Leadership

Coaching

Active listening

Empathy

Collaboration

Goal setting

Job description

Morrisons is seeking an Operations Manager to lead from the front, deputising for the Store Manager and shaping a welcoming, high-performing store culture.

You’ll mentor department heads, ensure safety and legal compliance, and drive sales and product availability while delivering exceptional customer service. Joining Morrisons means real career progression and a supportive team environment.