Store Operations Leader: Build High-Performing Teams

Morrisons; Stoke-on-Trent; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Generous holiday entitlement

Discretionary bonus scheme

15% discount in our supermarkets and便利

Job summary

Morrisons is seeking an Operations Manager to lead from the front, deputising for the Store Manager, and to create a welcoming, inclusive environment where colleagues feel valued and supported. You will drive high standards, coach department managers, and own store operations weekly turnover targets.

You will review data, act on customer feedback, and ensure food safety and daily routines are delivered consistently across shifts.

Qualifications

• Proven experience in retail operations.
• Experience leading large, fast-paced stores.
• Ability to coach department managers.

Responsibilities

• Lead and empower the team: Build management capability across the store, mentoring talent and supporting department heads with clear plans to help them grow.
• Keep standards high, safe, and legal: Act as the store's expert on safe and legal standards, ensuring food safety laws, hygiene, and daily routines are delivered properly every shift.
• Drive sales and availability: Use your commercial mindset to review store data, spot opportunities, and manage resources so our shelves are always well-stocked for our customers.
• Listen and improve: Work to support teams through change, listening directly to customer feedback and acting on it to keep making our daily service better.

Skills

Retail management

Team leadership

Commercial awareness

People development

Job description

Morrisons is seeking an Operations Manager to lead from the front, deputising for the Store Manager, and to create a welcoming, inclusive environment where colleagues feel valued and supported. You will drive high standards, coach department managers, and own store operations weekly turnover targets.

You will review data, act on customer feedback, and ensure food safety and daily routines are delivered consistently across shifts.