Store Operations Lead & Brand Ambassador

Goldex Investments Group Ltd; England; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Yearly bonus

Staff discount

Training program

Company pension

28 days holiday

Refer a friend bonus

Job summary

Costa Coffee in the UK is seeking an Assistant Store Manager to partner with the Store Manager to ensure every shift runs smoothly and the store delivers outstanding experiences for customers. You’ll lead the team, uphold Costa standards, and foster a positive, inclusive culture that reflects our brand values.

This is a hands-on role perfect for someone who loves coffee and people. Expect involvement in operations, cash and stock management, in-store marketing, coaching, and developing your

Qualifications

• Supervisory/management experience in hospitality or retail.

Responsibilities

• Oversee all store operations, including cash and stock management and adherence to Costa standards, policies, and procedures.
• Lead the team to deliver an unbeatable coffee experience for every customer.
• Monitor the store KPI report and translate it into daily and weekly actions.
• Coach, support and delegate to the team to foster growth and teamwork.

Skills

Brand ambassador

Leadership

Customer service

Barista Maestro

Job description

Costa Coffee in the UK is seeking an Assistant Store Manager to partner with the Store Manager to ensure every shift runs smoothly and the store delivers outstanding experiences for customers. You’ll lead the team, uphold Costa standards, and foster a positive, inclusive culture that reflects our brand values.

This is a hands-on role perfect for someone who loves coffee and people. Expect involvement in operations, cash and stock management, in-store marketing, coaching, and developing your