Store Manager - Max Mara Corner Department Stores - London

Max Mara Fashion Group; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Store Manager for its prestigious corner in London department stores. This dynamic role requires a results-driven professional with a passion for fashion and proven leadership skills. You will oversee daily operations, implement visual merchandising, and build lasting client relationships while driving sales performance. Join a company recognized worldwide for its commitment to excellence in women's fashion and be part of a collaborative team that values innovation and customer experience. If you thrive in a fast-paced retail environment and are motivated to succeed, this opportunity is for you.

Qualifications

• Proven leadership and team management experience in retail.
• Strong understanding of department store dynamics and customer service.

Responsibilities

• Oversee daily operations ensuring efficiency and customer satisfaction.
• Lead and motivate the store team while managing staffing needs.

Skills

Leadership

Customer Service

Team Management

Fashion Knowledge

Digital Tools Proficiency

Education

Experience in Retail Management

Fluency in English

Italian Language Skills

Job description

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Company Description

Job Description

STORE MANAGER - MAX MARA CORNER @DEPARTMENT STORES LONDON

Max Mara is seeking a Store Manager for our corner within prestigious department stores in London.

We are looking for a dynamic, results-driven professional with solid experience as a Store Manager in department stores or within structured and international retail organizations, ideally in the fashion and/or luxury retail sector. The ideal candidate combines strong leadership skills, a passion for fashion, and a sharp customer focus.

KEY RESPONSIBILITIES

1. Oversee all daily operations of the Max Mara corner, ensuring maximum operational efficiency and delivering an exceptional customer experience.
2. Implement visual merchandising guidelines and optimize product presentation to drive sales and reflect the Max Mara brand standards.
3. Build lasting relationships with clients, providing personalized styling advice and tailored service.
4. Monitor sales performance and KPIs, proposing commercial actions to achieve the store's targets.
5. Act as the main point of contact between the corner and central corporate departments (Retail, Buying, Visual Merchandising, etc.).
6. Lead, coach, and motivate the store team, fostering a positive and collaborative work environment.
7. Manage staffing needs, including scheduling, holidays, training, conflict resolution, and team development.
8. Uphold Max Mara's brand values, ensuring a consistently high level of service and presentation.

IDEAL CANDIDATE PROFILE

1. Passion for fashion and the luxury industry, with a strong understanding of department store dynamics.
2. Proven leadership and team management experience.
3. Previous experience within a department store is highly desirable.
4. Proficient in using digital tools and technology to enhance the customer shopping experience.
5. Excellent customer service skills with a proactive, solution-driven approach.
6. Ability to manage and develop teams effectively, while maintaining a collaborative spirit.
7. Fluency in English is essential; Italian is a plus.
8. Flexible, motivated, and goal-oriented with a drive for success.

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.

The first Italian clothing company, founded in 1951, with the aim of offering "haute de gamme" women's clothing produced according to industrial processes of excellence.

Passion, commitment, and tradition have created a unique fashion style:

• 9 brands
• 60+ collections per season
• 14,000,000+ items sold per year
• 105 countries in the world
• 2,500+ mono-brand stores
• 10,000+ multi-brand stores
• 27 languages spoken
• 5,500+ collaborators worldwide

Our organisational structure is based on 44 Departments including Fashion Design, Marketing & Sales, Operations, Retail, ICT, Architecture Design, Economics, BI, etc.