Store Manager - Lead Teams, Service & Growth

Subway; West Kirby; On-site; GBP 32,000 - 42,000; Full time

Job summary

Subway is seeking a Store Manager to lead a busy store in Liverpool, driving team performance, delivering quality service and achieving sales targets. You will be responsible for coaching staff, coordinating shift patterns, and ensuring daily operations run smoothly.

This role focuses on delivering customer satisfaction, stock integrity, cash handling, compliance and safe, inviting store presentation in a fast-paced retail environment.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong focus on customer service and staff development.
• Proven ability to manage stock, deliveries and banking processes.

Responsibilities

• Recruitment, induction and training of employees.
• Create and manage staff schedules.
• Check in deliveries, order matching and daily banking.
• Stock control, weekly stock takes and reports.
• Ensure 100% compliance with company and council guidelines.
• Maintain store cleanliness and presentation.
• Implement in-store marketing materials in line with campaigns.
• Promote a safe working environment and excellent customer service.

Skills

Staff management

Customer service

Scheduling

Cash handling

Inventory control

Communication

Tools

POS systems

Job description

Subway is seeking a Store Manager to lead a busy store in Liverpool, driving team performance, delivering quality service and achieving sales targets. You will be responsible for coaching staff, coordinating shift patterns, and ensuring daily operations run smoothly.

This role focuses on delivering customer satisfaction, stock integrity, cash handling, compliance and safe, inviting store presentation in a fast-paced retail environment.