Store Manager: Lead Quick-Service Team & Growth

Subway IP Inc.; Gateshead; On-site; GBP 28,000 - 34,000; Full time

Job summary

Subway IP Inc. is recruiting a Store Manager to lead our Subway franchise team in a fast-paced retail environment. You will oversee recruitment, training, scheduling and daily operations to deliver excellent service.

The ideal candidate has management experience in retail, a hands-on leadership style, and a passion for delivering great customer experiences while ensuring compliance and store presentation.

Qualifications

• Experience in recruitment, induction and training of retail staff.
• Proven ability to manage staff schedules in a fast-paced environment.

Responsibilities

• Recruitment, induction and training of employees per Subway brand training requirements.
• Creating and managing the staff schedule.
• Checking in deliveries, order matching and daily banking.
• Prepare required paperwork related to stock and sales; prepare employee pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance with Subway and council guidelines.
• Perform inventory management and weekly stock takes and reports.
• Analyse weekly sales and inventory to improve the business.
• Direct and undertake housekeeping to maintain store cleanliness and presentation.
• Implement in-store marketing material and POP in line with campaigns.
• Ensure safety procedures are followed to prevent injury.
• Provide a safe work environment for employees and customers.
• Promote high levels of customer service and handle escalated complaints.
• Deliver high standards of service for products, sales, inquiries and catering.

Skills

Staff management

Leadership

Customer service

Education

Retail management experience

Job description

Subway IP Inc. is recruiting a Store Manager to lead our Subway franchise team in a fast-paced retail environment. You will oversee recruitment, training, scheduling and daily operations to deliver excellent service.

The ideal candidate has management experience in retail, a hands-on leadership style, and a passion for delivering great customer experiences while ensuring compliance and store presentation.