Store Manager

Subway IP Inc.; Thornaby-on-Tees; On-site; GBP 25,000 - 35,000; Full time

Job summary

Subway IP Inc. in the United Kingdom is seeking a Store Manager to lead a team at a Subway franchise. You will oversee recruitment, training, and daily operations to ensure high standards of service and store presentation.

The role covers staff scheduling, deliveries, stock control, cash handling, safety, and compliance with brand and local guidelines. You will drive sales through in-store marketing and exceptional customer care, while developing your career within a fast-paced retail

Qualifications

• Experience managing teams in fast-paced retail environments.
• Strong leadership and communication skills.
• Knowledge of stock control, cash handling and compliance procedures.

Responsibilities

• Recruit, induction and training of staff in line with Subway brand requirements and develop them.
• Create and manage staff schedules to cover shifts.
• Check in deliveries, match orders and handle daily banking.
• Prepare stock paperwork and timesheets for employees.
• Manage cash balances and minimize wastage.
• Ensure 100% compliance with Subway brand standards and local guidelines.
• Perform stock checks, inventory control and weekly reports.
• Lead housekeeping and maintain store presentation to high standards.
• Implement in-store marketing and POP in line with campaigns.
• Provide excellent customer service and handle complaints when needed.

Job description

The following content displays a map of the jobs location - Kiosk 1 Thornaby

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.

Main Responsibilities

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.

The Ideal Candidate

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!