Store Manager – Full Time

Subway; West Kirby; On-site; GBP 32,000 - 42,000; Full time

Job summary

Subway is seeking a Store Manager to lead a busy store in Liverpool, driving team performance, delivering quality service and achieving sales targets. You will be responsible for coaching staff, coordinating shift patterns, and ensuring daily operations run smoothly.

This role focuses on delivering customer satisfaction, stock integrity, cash handling, compliance and safe, inviting store presentation in a fast-paced retail environment.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong focus on customer service and staff development.
• Proven ability to manage stock, deliveries and banking processes.

Responsibilities

• Recruitment, induction and training of employees.
• Create and manage staff schedules.
• Check in deliveries, order matching and daily banking.
• Stock control, weekly stock takes and reports.
• Ensure 100% compliance with company and council guidelines.
• Maintain store cleanliness and presentation.
• Implement in-store marketing materials in line with campaigns.
• Promote a safe working environment and excellent customer service.

Skills

Staff management

Customer service

Scheduling

Cash handling

Inventory control

Communication

Tools

POS systems

Job description

Location: 208 Aigburth Road Liverpool

Shift Hours: Full Time

The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.