Store Supervisor — Frontline Leader in Customer Experience

VF Outdoor; Bicester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Staff discount 50%

Career growth opportunities

Tailored training

Job summary

VF Outdoor's The North Face team in Bicester Village is seeking a Store Supervisor (perm, full-time). You'll bridge store management and sales associates, driving service and sales while developing your leadership potential.

This role blends hands-on customer interaction with operations, coaching staff, maintaining visual standards, and ensuring KPI targets are met. The successful candidate is energetic, customer-focused, and reliable, with flexibility for weekends and holidays.

Qualifications

• Retail experience in fashion or lifestyle preferred.
• Strong communication and customer service skills.
• Ability to coach and work with a team to meet goals.

Responsibilities

• Support the management team to drive sales and profitability.
• Coach and motivate sales associates to deliver high levels of customer service.
• Ensure store looks great and aligns with visual merchandising guidelines.
• Maintain operational policies and procedures.
• Understand store KPIs and help achieve them.

Skills

Retail experience

Customer service

Communication skills

Team player

Tools

MS Office

POS systems

Job description

VF Outdoor's The North Face team in Bicester Village is seeking a Store Supervisor (perm, full-time). You'll bridge store management and sales associates, driving service and sales while developing your leadership potential.

This role blends hands-on customer interaction with operations, coaching staff, maintaining visual standards, and ensuring KPI targets are met. The successful candidate is energetic, customer-focused, and reliable, with flexibility for weekends and holidays.