Store Manager: Lead Team, Elevate Customer Experience

AFH STORES UK LIMITED; Greater London; On-site; GBP 28,000 - 46,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development Opportunities

Global Team of People Who'll Celebrate

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager to lead the store, overseeing staffing, training, and development of both part-time and full-time staff while upholding brand standards and delivering a high-level customer experience.

You will drive sales while managing operations, inventory, visual merchandising, and omni-channel activities, coach teams to deliver product knowledge, ensure excellent service, and protect assets.

Qualifications

• 2+ years of store management experience or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking and problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with initiative and accountability.
• Maintain a strong customer focus and knowledge of current fashion trends.
• Fluency in English.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Store management experience

Leadership

Communication

Relationship building

Talent development

Critical thinking

Attention to detail

Self-motivation

Customer focus

English fluency

Job description

Abercrombie & Fitch Co. is seeking a Store Manager to lead the store, overseeing staffing, training, and development of both part-time and full-time staff while upholding brand standards and delivering a high-level customer experience.

You will drive sales while managing operations, inventory, visual merchandising, and omni-channel activities, coach teams to deliver product knowledge, ensure excellent service, and protect assets.