Store Manager: Lead Sales & Team with Impact • Flexible Hours

Oliver Bonas; Chichester; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Generous employee discount up to 60%

24 hour employee assistance programme

Flexible holiday 30 days (35 with long

Annual discretionary profit related-b​

Private Medical / Westfield Health

Refer a Friend incentive

Enhanced parental leave

Mental Health First Aider

360L eLearning platform

Free refreshments in store

Job summary

Oliver Bonas in Chichester is seeking a Store Manager to lead the team, drive sales, and deliver exceptional customer experiences in a dynamic retail environment. You will analyse store performance, set SMART goals, and maintain high standards of customer service.

The role offers a fixed hours contract with flexibility, full-time hours, and opportunities for career development within a values-driven company. Generous benefits and training support are provided.

Qualifications

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who is kind, helpful and considerate towards customers and team members alike.
• Provide a great experience to every customer delivering on our service expectations.
• Lead by example to ensure your team deliver exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive, comfortable atmosphere through the store.
• Exceptional organisation skills and natural multi-tasking ability.
• Ambition, resourcefulness and someone who's looking for opportunities to learn more.

Responsibilities

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
• Communicate any development/training issues that are identified to the Area Manager and People Advisor.
• Provide a great experience to every customer delivering on our service expectations.
• Ensure exemplary customer service is delivered by the team at all times.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Skills

Team management

Customer experience

Leadership

Communication

Organisation

Job description

Oliver Bonas in Chichester is seeking a Store Manager to lead the team, drive sales, and deliver exceptional customer experiences in a dynamic retail environment. You will analyse store performance, set SMART goals, and maintain high standards of customer service.

The role offers a fixed hours contract with flexibility, full-time hours, and opportunities for career development within a values-driven company. Generous benefits and training support are provided.