Store Team Leader – Flexible Hours & Growth

Oliver Bonas Limited; Chelmsford; On-site; GBP 18,000 - 28,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

24 hour employee assistance programme

Flexible holiday – 30 days, up to 35

Discretionary profit related bonus

Pension plan

Refer a Friend incentive

Job summary

Oliver Bonas Limited in Chelmsford is seeking an Assistant Store Manager to work with the Store Manager to drive sales, inspire the team and deliver exceptional in-store customer experiences.

The role offers a flexible contract with a fixed number of hours per week and a rota set in advance, with openness to flexible working discussions. You will analyse store reports, lead by example, and ensure the team meets objectives while upholding OB standards.

Qualifications

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who’s kind, helpful and considerate towards customers and team members alike.
• Calm, solutions focused with strong listening skills to find way to make things right.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Responsibilities

• Analyse a variety of reports to measure the store’s and team’s success.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Lead by example and provide guidance to all team members toward objectives.
• Provide a great customer experience delivering on service expectations.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive atmosphere in-store.
• Support progress meetings and appraisals for all team members in a timely manner.
• Develop and support career progression for the team.
• Follow cash handling guidelines including till transactions and cashing up.
• Ensure adherence to OB operational standards.
• Communicate in OB tone of voice; maintain approachable yet authoritative style.

Skills

Team management

Positivity

Kind and helpful

Listening skills

Organisation skills

Commercial awareness

Ambition

Job description

Oliver Bonas Limited in Chelmsford is seeking an Assistant Store Manager to work with the Store Manager to drive sales, inspire the team and deliver exceptional in-store customer experiences.

The role offers a flexible contract with a fixed number of hours per week and a rota set in advance, with openness to flexible working discussions. You will analyse store reports, lead by example, and ensure the team meets objectives while upholding OB standards.