Store Manager — Lead Retail Team & Fundraising Impact

Age UK; Midhurst; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

25 days leave

Pension scheme

Life assurance

Health cashback

EAP

Car scheme

Cycle to Work

Home & Tech purchase

Blue Light Card

You Did It Awards

Job summary

Age UK is recruiting a Store Manager to lead our Midhurst shop, maximise sales and profit while delivering excellent service to customers. You will manage staff and volunteers, provide leadership, training and development, and help Age UK raise funds through retail operations.

The role requires experience in retail management, the ability to lift stock up to 10kg, and a 35-hour week across seven days on a rota, including weekends. A passion for supporting older people is essential.

Qualifications

• Experience in a performance driven retail/customer centric environment.
• Experience of managing people.
• Ability to lift and carry bags of stock up to 10kg.
• Ability to build, retain and develop a team.
• Strong drive to achieve results through others.
• Ability to delegate, coach and listen.
• Ability to manage time under conflicting priorities.
• Ability to motivate self and others.
• An open and adaptable approach to change and be able to support others through it.
• Experience of communicating with a diverse workforce and customer base.
• Ability to establish and maintain successful retail processes and merchandising.
• IT literacy and numeracy skills.

Responsibilities

• Manage the day-to-day running of the store, maximise sales and profits.
• Provide effective leadership, training and development for staff and volunteers.
• Ensure excellent customer service and support Age UK’s fundraising efforts.
• Lead a brilliant team, with coaching and performance management.
• Contribute to a positive, inclusive work environment and adaptable mindset.

Skills

People management

Leadership

Delegation

Coaching

Time management

Motivation

Adaptability

Communication

Team development

Retail/customer-centric

IT literacy

Numeracy

Job description

Age UK is recruiting a Store Manager to lead our Midhurst shop, maximise sales and profit while delivering excellent service to customers. You will manage staff and volunteers, provide leadership, training and development, and help Age UK raise funds through retail operations.

The role requires experience in retail management, the ability to lift stock up to 10kg, and a 35-hour week across seven days on a rota, including weekends. A passion for supporting older people is essential.