Store Manager

British Heart Foundation; Banbury; On-site; GBP 28,000 - 34,000; Full time

Job summary

British Heart Foundation is seeking a Store Manager to lead one of our community-based home store teams in Banbury. You will maximise sales through physical and digital channels, drive store performance, and promote our values while managing a diverse, inclusive team.

This hands-on, fast-paced role involves working across 7 days including weekends and bank holidays, handling donations and collections, and delivering high retail standards.

Qualifications

• Experience leading, motivating and developing teams.
• Experience working in a customer facing role in retail or service industry.
• Ability to achieve sales targets and maintain highest retail standards.
• Understanding budgets and P&L.

Responsibilities

• Lead a store team to maximise sales across channels.
• Drive performance and achieve store targets.
• Ensure excellent customer service and store presentation.
• Oversee donations, collections and stock in a fast-paced environment.

Skills

Team leadership

Customer focus

Sales targets

Budget & P&L

Job description

Would you like to make an impact by leading one of our home store teams that are community based, offer amazing choice and genuine sustainability?

Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays.

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L