Store Manager

British Heart Foundation; Goosewell Farm; Presencial; GBP 22.000 - 32.000; Jornada completa

Descripción de la vacante

British Heart Foundation is seeking a Store Manager to lead a community-based fashion store team. You will drive performance, maximise sales through physical and digital channels, and ensure targets are met by inspiring an inclusive, high-performing team that upholds BHF values.

You will work in a fast-paced retail environment, handle donations and stock flow, and maintain exceptional customer service. Flexibility across seven days, weekends and bank holidays is required to meet store needs.

Formación

• Experience working in a customer facing role in retail, hospitality or service industry.
• Experience of leading, motivating and developing teams.
• Commercial awareness with ability to drive sales.
• Ability to achieve sales targets and deliver results.
• Committed to achieving high retail standards at all times.
• Able to work on own initiative and adapt to changing business needs.
• Thrives in a hands-on, fast-paced environment.
• Understanding of budgets and P&L.

Responsabilidades

• Lead store team to maximise sales through physical and digital channels and achieve store targets.
• Oversee donations, stock deliveries and customer experience in a fast-paced environment.
• Demonstrate BHF values and provide inclusive leadership to staff and volunteers.

Conocimientos

Customer facing experience

Team leadership

Sales targets

Commercial awareness

Budget & P&L

Descripción del empleo

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

Candidate must be fully flexible over 7 days per week including Weekends and Bank Holidays.

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

Experience working in a customer facing role in retail, hospitality or service industryExperience of leading, motivating and developing teamsCommercial awarenessAbility to achieve sales targetsCommitted to achieving the highest retail standards at all timesAble to work under own initiative and take a proactive approach to changing business needs and objectivesThrives working in a hands on, fast-paced environmentAn understanding of budgets and P&L