Store Manager: Lead Growth & Customer Experience

Topps Group; Redditch; In loco; GBP 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sales commission bonus

No evenings

Christmas off

Staff discount

Training & progression

Benefits platform

Descrizione del lavoro

Topps Group is seeking a Store Manager in Redditch to drive store performance and deliver outstanding customer experiences. You’ll lead a store team, manage sales and profitability, and uphold top-tier service standards.

You’ll inspire and coach your team, build loyalty with customers, and demonstrate strong leadership with full P&L responsibility. The role requires retail know‑how and a hands‑on approach to daily operations.

Competenze

• You’re a confident communicator and a strong people leader.
• You’ve managed teams, driven commercial success and can show sales and profit targets exceeded.
• You know retail well and understand store operations and customer service.

Mansioni

• Lead, inspire and coach the store team, embedding a high‑performance culture.
• Take full accountability for the store’s commercial results and targets.
• Use the Topps Sales Framework to deliver a customer‑first approach.
• Develop the team through coaching and feedback to excel in conversations and opportunities.
• Lead by example on the shop floor, motivating the team through actions.
• Maintain exceptional operational standards ensuring a safe, efficient store.

Conoscenze

Leadership

People management

Communication

Sales focus

P&L awareness

Coaching

Descrizione del lavoro

Topps Group is seeking a Store Manager in Redditch to drive store performance and deliver outstanding customer experiences. You’ll lead a store team, manage sales and profitability, and uphold top-tier service standards.

You’ll inspire and coach your team, build loyalty with customers, and demonstrate strong leadership with full P&L responsibility. The role requires retail know‑how and a hands‑on approach to daily operations.