Store Manager: Lead a Winning Team & Customer Experience

Morrisons

Portlethen

On-site

GBP 35,000 - 48,000

Full time

40 hours ago
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Benefits offered by this job

28 days annual leave
Colleague discount 15%
Contributory pension
Sir Ken Morrison Leadership School
Health & Wellbeing Support

Job summary

Morrisons Store Manager role focused on running a store with an entrepreneurial mindset and a customer-first approach. You will lead a team to deliver outstanding service, recruit and develop staff, and actively enhance the store's performance while engaging with the local community.

Reporting to the Area Manager, you will shape the team culture, set high standards for customer experience, and drive improvements across operations to ensure the store is a great place to work and shop.

Qualifications

  • Strong ability to spot and develop talent.
  • Proven coaching and motivational leadership to build a high-performing team.
  • Excellent interpersonal skills to influence and listen to diverse perspectives.
  • Willingness to roll up sleeves and actively support the team.
  • High resilience with the capability to resolve problems quickly.

Responsibilities

  • Lead a team to deliver a customer-focused store experience aligned with the Morrisons brand.
  • Continuously seek ways to improve how we serve customers and grow the store's performance.
  • Own recruitment, induction, training and development to build an inclusive culture.
  • Build and nurture strong relationships with colleagues, customers and the local community.

Skills

Talent spotting
Coaching & motivation
Influence & listening
Hands-on leadership
Resilience & problem solving

Job description

Morrisons Store Manager role focused on running a store with an entrepreneurial mindset and a customer-first approach. You will lead a team to deliver outstanding service, recruit and develop staff, and actively enhance the store's performance while engaging with the local community.

Reporting to the Area Manager, you will shape the team culture, set high standards for customer experience, and drive improvements across operations to ensure the store is a great place to work and shop.

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