Store Manager — Lead a High-Impact Retail Team

Toolstation; Newbury; On-site; GBP 28,000 - 36,000; Full time

Job summary

Toolstation in Newbury is seeking a Store Manager to lead a busy branch and deliver exceptional customer service. You will manage the team, oversee deliveries, stocking, and opening/closing procedures, while driving sales and maintaining standards.

You will develop and mentor staff, foster a positive workplace culture, and respond to busy periods with flexible scheduling. This role offers growth opportunities within the Toolstation network.

Qualifications

• Experience in developing high performing retail teams.
• Ability to deliver sales through superb customer service.
• Commitment to developing future leaders within the team.
• Customer focus at the heart of every decision.
• Resilience and adaptability to changing store needs.

Responsibilities

• Deliver great service and drive sales through your team.
• Unpack deliveries, stock shelves, open/close the branch and keep the store clean.
• Coach, motivate and engage staff to create a great place to work.
• Build relationships with customers and ensure they leave with what they need.
• Lead by example to maintain product availability and store standards.

Skills

Retail leadership

Customer service

Team development

Flexibility

Job description

Toolstation in Newbury is seeking a Store Manager to lead a busy branch and deliver exceptional customer service. You will manage the team, oversee deliveries, stocking, and opening/closing procedures, while driving sales and maintaining standards.

You will develop and mentor staff, foster a positive workplace culture, and respond to busy periods with flexible scheduling. This role offers growth opportunities within the Toolstation network.