Store Manager: Lead, Grow & Inspire Retail Team

Toolstation Limited; Farnborough; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

30 days holiday (22 + 8 in lieu)

Pension scheme and life assurance

Bonus scheme

Cycle to work scheme

Save and buy as you earn

20% discounts across Travis Perkins

Financial education and support

Recognition awards

Discounts at >1000 retailers

Job summary

Toolstation Limited in Farnborough is seeking a Store Manager who will lead the branch, serve customers, check deliveries, and manage stock. You’ll empower a team, drive sales through superb service, and create a welcoming, high-standard store environment with early starts and late finishes.

You’ll foster a culture of coaching and recognition, build strong relationships with customers, and ensure consistent branch performance across seasons.

Qualifications

• Proven track record in developing high performing and engaged retail teams.
• Ability to lead a team to deliver sales through superb customer service and results.
• Willingness to muck in and develop future leaders.
• Customer remains at the heart of everything you do.
• Relentless determination to achieve results and coach your team.
• Flexible and available to support the team as priorities shift.
• Bring your whole self to work with a positive, proactive attitude.

Responsibilities

• Delivering great service by ensuring a superb customer experience.
• Mucking in: help the team, check deliveries, open/close, stock shelves.
• Inspiring a positive mindset with feedback and recognition.
• Asking questions and building relationships to support development.
• Leading from the front, coaching and motivating the team.
• Building a fun working environment with high standards and great product availability.

Skills

Retail leadership

Team development

Customer service

Resilience

Flexibility

Teamwork

Authenticity

Job description

Toolstation Limited in Farnborough is seeking a Store Manager who will lead the branch, serve customers, check deliveries, and manage stock. You’ll empower a team, drive sales through superb service, and create a welcoming, high-standard store environment with early starts and late finishes.

You’ll foster a culture of coaching and recognition, build strong relationships with customers, and ensure consistent branch performance across seasons.