Store Leader: Grow Teams, Elevate Service

Toolstation Ltd; Newbury; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Discounts across Travis Perkins group

Pension scheme

Life assurance

Toolstation Academy

Job summary

Toolstation Ltd in Newbury is seeking a Store Manager to lead our branch, deliver great service and manage stock, deliveries, and daily operations.

You’ll motivate a team, schedule shifts, open and close the store, and create a welcoming environment for customers.

We value hands-on leaders who can adapt to busy retail peaks and drive sales through superb customer experience, training, and a strong culture.

Qualifications

• Experience leading high performing retail teams.
• Proven track record of delivering great customer service and sales results.
• Strong people management and coaching abilities.
• Ability to manage store operations including opening/closing and stock control.

Responsibilities

• Deliver great service and ensure a positive customer experience.
• Lead, coach and develop a high-performing store team.
• Open and close the branch, unpack deliveries and stock shelves.
• Maintain product availability and branch standards.
• Build a shop floor culture that motivates and recognises staff.
• Contribute to growth and succession planning within the team.

Skills

Retail leadership

Customer service

Team development

Operations management

Flexibility

Job description

Toolstation Ltd in Newbury is seeking a Store Manager to lead our branch, deliver great service and manage stock, deliveries, and daily operations.

You’ll motivate a team, schedule shifts, open and close the store, and create a welcoming environment for customers.

We value hands-on leaders who can adapt to busy retail peaks and drive sales through superb customer experience, training, and a strong culture.