Store Manager: Lead, Develop & Deliver Great Service

Toolstation Ltd; Hailsham; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

30 days holiday

Company pension scheme

Life assurance

Bonus scheme

Cycle to work scheme

Save and buy as you earn

Discounts across Travis Perkins

Financial education and support

Recognition awards

Discounts at 1000+ retailers

Job summary

Toolstation Ltd is seeking a Store Manager to lead a busy branch in the United Kingdom. You will manage the branch operations, serve customers, check deliveries, and ensure shelves are stocked while maintaining high standards.

The role requires strong leadership, a hands-on approach, and the ability to motivate a team to achieve great results. You will drive a positive work culture, manage early starts and late finishes, and contribute to growth within the Travis Perkins Group.

Qualifications

• Knowledge of leading high performing retail teams.
• Commitment to delivering great customer service and results.
• Ability to motivate and develop others for future leaders.
• Customer-centric approach at the heart of all decisions.
• Resilience to achieve targets under varying conditions.
• Flexible and reliable to cover early starts and late finishes.
• Bring your full self to work with positive attitude.

Responsibilities

• Delivering great service and ensuring the team provides a great customer experience.
• Assisting with deliveries, opening/closing, stocking, and branch upkeep.
• Inspiring a positive mindset and creating a culture of feedback and recognition.
• Asking questions and building relationships to support development and growth.
• Leading from the front, coaching and engaging the team.
• Maintaining a fun working environment with high standards and product availability.

Skills

Leadership

Retail management

Team development

Customer focus

Resilience

Flexibility

Self-motivation

Job description

Toolstation Ltd is seeking a Store Manager to lead a busy branch in the United Kingdom. You will manage the branch operations, serve customers, check deliveries, and ensure shelves are stocked while maintaining high standards.

The role requires strong leadership, a hands-on approach, and the ability to motivate a team to achieve great results. You will drive a positive work culture, manage early starts and late finishes, and contribute to growth within the Travis Perkins Group.