Store Manager: Lead a Dynamic Coffee Team

Chartwells Independent; Milton Keynes; Hybrid; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Contributory pension

Digital GP & wider healthcare

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness & fitness classes

Family discounts

Job summary

Compass Group UK&I operates a Costa store where a dedicated Manager leads daily operations, ensuring smooth service and a welcoming environment for customers and staff. The role emphasizes delivering exceptional coffee experiences and maintaining high standards during busy periods.

The ideal candidate will oversee the team, allocate responsibilities, make decisions, and proactively resolve issues with initiative and diplomacy while upholding safety and reliability.

Qualifications

• Experience leading cafe/retail teams in a fast-paced environment.
• Strong communication and people management skills.
• Ability to deliver outstanding service with a customer-first mindset.

Responsibilities

• Oversee daily operations and ensure seamless execution of business goals.
• To ensure waste is kept to a minimum during beverage production
• To delegate where necessary and ensure the team are pro-active at all times
• Act as the main point of contact and decision-maker.
• Be pro-active at all times and use initiative, diplomacy and discretion to solve any problems that may arise

Skills

Customer service

Communication skills

Team leadership

Decision making

Initiative

Time management

Reliability

Safety mindset

Handling pressure

Job description

Compass Group UK&I operates a Costa store where a dedicated Manager leads daily operations, ensuring smooth service and a welcoming environment for customers and staff. The role emphasizes delivering exceptional coffee experiences and maintaining high standards during busy periods.

The ideal candidate will oversee the team, allocate responsibilities, make decisions, and proactively resolve issues with initiative and diplomacy while upholding safety and reliability.