Store Manager: Lead a Coffee Team & Guest Experience

Caffè Nero; Ludlow; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Performance bonus

Training & development

Free drinks on shift

Discounts on food & drinks

Recommend A Friend scheme

Cash Plan Healthcare

Length of service recognition

Access to discounts platform

Job summary

Caffè Nero is seeking a Store Manager to own and run a busy store in the UK, delivering excellent service and strong operational standards. You will lead a team, coach staff, and ensure top quality coffee experiences for every customer.

Join a welcoming team with strong development opportunities, learning during comprehensive training, and perks including a performance bonus and staff discounts. A passion for people and coffee is essential.

Qualifications

• Experience leading, developing and nurturing a team in a busy customer-facing environment.
• Proven ability to provide excellent customer service and maintain operational standards.
• Strong coaching and training skills to grow store performance.

Responsibilities

• Take ownership of the store and ensure excellent customer service and standards.
• Train, coach and develop the store team to deliver consistent results.
• Oversee daily operations, safety, cleanliness andStock/point-of-sale execution.

Skills

Team leadership

Customer service

Retail management

Job description

Caffè Nero is seeking a Store Manager to own and run a busy store in the UK, delivering excellent service and strong operational standards. You will lead a team, coach staff, and ensure top quality coffee experiences for every customer.

Join a welcoming team with strong development opportunities, learning during comprehensive training, and perks including a performance bonus and staff discounts. A passion for people and coffee is essential.