Store Manager: Lead Café Team & Craft Exceptional Coffee

Caffè Nero; Enniskillen; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Training & development

Career growth

Free drinks on shift

Employee discounts

Refer a friend

Health plan

Service recognition

Benefits platform

Job summary

Caffè Nero is seeking Store Managers to take ownership of their store across the UK and Republic of Ireland, delivering the signature 1-2-1 service and amazing coffee.

You will lead and develop your team, ensure outstanding customer service, and maintain operational standards, while enjoying training and a performance-related bonus.

If you’re customer-focused, energetic and ready to grow with a loved coffee brand, we’d love to hear from you.

Qualifications

• Experience leading a retail team in a busy, customer-facing environment.
• Proven ability to train, coach and develop team members.
• Strong focus on delivering excellent customer service and operational standards.

Responsibilities

• Own and run a store, ensuring high service standards and sales targets.
• Lead, train and motivate the team to deliver great coffee and experiences.
• Maintain clean, safe, and well-organized premises.
• Oversee deliveries and stock control.
• Foster a positive customer experience and brand representation.

Skills

Team leadership

Coaching & development

Customer service excellence

Operations management

Job description

Caffè Nero is seeking Store Managers to take ownership of their store across the UK and Republic of Ireland, delivering the signature 1-2-1 service and amazing coffee.

You will lead and develop your team, ensure outstanding customer service, and maintain operational standards, while enjoying training and a performance-related bonus.

If you’re customer-focused, energetic and ready to grow with a loved coffee brand, we’d love to hear from you.