Store Manager: Lead Teams, Elevate Coffee Experience

Caffè Nero; Hemel Hempstead; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Training & development

Free drinks on shift

Discounts off shift

Refer a Friend up to £750

Healthcare plan

Service recognition

Benefits platform

Job summary

Caffè Nero is seeking a Store Manager to lead stores across Hertfordshire and North London. You’ll own daily operations, drive excellent service, and develop your teams in a fast-paced, customer-facing environment.

You’ll oversee training, standards, and store performance while ensuring safety and quality. If you’re passionate about coffee, people, and delivering memorable guest experiences, we’d love to hear from you.

Qualifications

• Proven experience in retail store management.
• Excellent leadership and coaching skills.
• Strong customer service focus.
• Ability to manage busy, frontline teams.

Responsibilities

• Lead and develop store teams across multiple locations.
• Maintain high service and operational standards.
• Hire, train and coach staff to exceed targets.
• Ensure store safety, cleanliness and compliance.

Skills

People management

Customer service

Training & coaching

Operations

Shift planning

Job description

Caffè Nero is seeking a Store Manager to lead stores across Hertfordshire and North London. You’ll own daily operations, drive excellent service, and develop your teams in a fast-paced, customer-facing environment.

You’ll oversee training, standards, and store performance while ensuring safety and quality. If you’re passionate about coffee, people, and delivering memorable guest experiences, we’d love to hear from you.