Store Manager - Lead a Busy Telecoms Flagship Store

Priority Recruitment; Great Yarmouth; On-site; GBP 32,000 - 60,000; Full time

Benefits offered by this job

Exclusive staff discounts on phones,  

Access to premium technology at cost

Regular team incentives and monthly/aw

Focus on employee wellbeing and staff

Ongoing training and personal develop

Job summary

Priority Recruitment seeks an experienced Store Manager for a busy telecoms retail store in Great Yarmouth. You will own sales, operations and customer service, leading from the front to drive performance and deliver outstanding customer experiences.

You will coach a team, optimise schedules and engage customers across mobile, broadband and accessories while maintaining high standards in a regulated retail environment. A competitive base plus uncapped commission offers strong earning potential.

Qualifications

• Previous management experience within telecoms retail or mobile network environment is essential.
• Proven track record of leading a team and delivering against demanding sales targets.
• Strong knowledge of telecoms products, services, customer journeys and performance measures.
• Confident coaching, developing and managing the performance of a sales team.

Responsibilities

• Take full ownership of the store’s sales, operational and customer service performance.
• Lead from the front on the shop floor, providing tailored advice across mobile, broadband, accessories and other connected products.
• Coach, motivate and manage your team to achieve individual and store targets.
• Make the most of the store’s high footfall through effective team deployment, strong customer engagement and consistent sales standards.
• Monitor performance against key telecoms KPIs, identifying opportunities to improve sales, conversion and customer retention.
• Manage day-to-day store operations, including stock, merchandising, compliance and reporting.
• Maintain the high standards expected within a regulated telecoms retail environment.
• Handle customer escalations professionally and work towards positive outcomes.
• Provide the wider management team with clear feedback on performance, training requirements and commercial opportunities.

Job description

Priority Recruitment seeks an experienced Store Manager for a busy telecoms retail store in Great Yarmouth. You will own sales, operations and customer service, leading from the front to drive performance and deliver outstanding customer experiences.

You will coach a team, optimise schedules and engage customers across mobile, broadband and accessories while maintaining high standards in a regulated retail environment. A competitive base plus uncapped commission offers strong earning potential.