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Priority Recruitment Services Ltd; Great Yarmouth; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Uncapped commission

OTE £50,000-£60,000+ (OTE)

Staff discounts

Tech at cost price

Team incentives

Monthly recognition awards

Wellbeing focus

Training and development

Job summary

Priority Recruitment is seeking an experienced Store Manager for a leading telecoms franchise in Great Yarmouth. You will own store performance, lead from the front and drive sales across mobile, broadband and accessories, ensuring a superior customer experience.

You will manage a team in a high-footfall environment with an uncapped commission scheme and an OTE of £50,000-£60,000+. The role offers development, incentives and a strong industry reputation.

Qualifications

• Previous telecoms retail or mobile network management experience.
• Proven track record of leading a team to meet demanding sales targets.
• Strong knowledge of telecoms products, services, and customer journeys.
• Confident coaching and performance management of a sales team.

Responsibilities

• Take full ownership of store sales, operations and customer service performance.
• Lead from the front on the shop floor with tailored advice across products.
• Coach, motivate and manage the team to achieve targets.
• Optimise high footfall with effective deployment, engagement and standards.
• Monitor KPIs and identify opportunities to improve sales, conversion and retention.
• Oversee day-to-day store operations, stock, merchandising, and compliance.

Skills

Store management

Retail sales leadership

Telecoms knowledge

People development

Sales targets

Job description

Shift and schedule: Trading hours are 9:00 am-5:30 pm Monday to Saturday and 10:00 am-4:00 pm on Sundays. Five-day working pattern across seven days.

Priority Recruitment are pleased to be working with a leading telecoms franchise to recruit an experienced Store Manager in Great Yarmouth.

This is an excellent opportunity for an established telecoms manager to take ownership of the franchise's busiest store. With high footfall and strong earning potential, we're looking for a confident, commercially focused leader who can drive sales, develop their team and deliver a consistently strong customer experience.

You'll have the autonomy to shape the store's culture, lead from the front and turn its commercial opportunities into results.

Our client represents one of the UK's leading telecoms brands, offering competitive deals on mobile, broadband and the latest technology. If you're an experienced telecoms manager who's passionate about people and performance, we'd love to hear from you.

What's in it for you:

• Uncapped commission, with an OTE of £50,000-£60,000+.
• The opportunity to lead the franchise's busiest store.
• Be part of an established franchise with an excellent industry reputation.
• Exclusive staff discounts on phones, plans and accessories, extended to friends and family.
• Access to premium technology at cost price - ideal for anyone who loves their gadgets.
• Regular team incentives, social events and monthly recognition awards.
• A strong focus on employee wellbeing, alongside ongoing training and personal development.

More about the role:

• Take full ownership of the store's sales, operational and customer service performance.
• Lead from the front on the shop floor, providing tailored advice across mobile, broadband, accessories and other connected products.
• Coach, motivate and manage your team to achieve individual and store targets.
• Make the most of the store's high footfall through effective team deployment, strong customer engagement and consistent sales standards.
• Monitor performance against key telecoms KPIs, identifying opportunities to improve sales, conversion and customer retention.
• Manage day-to-day store operations, including stock, merchandising, compliance and reporting.
• Maintain the high standards expected within a regulated telecoms retail environment.
• Handle customer escalations professionally and work towards positive outcomes.
• Provide the wider management team with clear feedback on performance, training requirements and commercial opportunities.

Successful Applicant:

• Previous management experience within telecoms retail or a mobile network environment is essential.
• A proven record of leading a team and delivering against demanding sales targets.
• Strong knowledge of telecoms products, services, customer journeys and performance measures.
• Confident coaching, developing and managing the performance of a sales team.
• Commercially aware and comfortable taking full responsibility for store results.
• Experienced in managing store operations, compliance and customer escalations.
• A strong communicator who can build trust with customers, colleagues and senior management.
• Hands-on, proactive and able to maintain high standards in a busy, target-driven environment.

About Priority Recruitment

Since 2012, we've specialised in retail recruitment with one simple goal - to deliver a brilliant, personal experience for both our clients and candidates. Rated 4.9/5 on Google, we're proud of the relationships we've built and the careers we've helped shape.

If you're an experienced telecoms manager ready to take ownership of a busy store in Great Yarmouth, we'd love to hear from you.