Store Manager

Priority Recruitment; Great Yarmouth; On-site; GBP 32,000 - 60,000; Full time

Benefits offered by this job

Exclusive staff discounts on phones,  

Access to premium technology at cost

Regular team incentives and monthly/aw

Focus on employee wellbeing and staff

Ongoing training and personal develop

Job summary

Priority Recruitment seeks an experienced Store Manager for a busy telecoms retail store in Great Yarmouth. You will own sales, operations and customer service, leading from the front to drive performance and deliver outstanding customer experiences.

You will coach a team, optimise schedules and engage customers across mobile, broadband and accessories while maintaining high standards in a regulated retail environment. A competitive base plus uncapped commission offers strong earning potential.

Qualifications

• Previous management experience within telecoms retail or mobile network environment is essential.
• Proven track record of leading a team and delivering against demanding sales targets.
• Strong knowledge of telecoms products, services, customer journeys and performance measures.
• Confident coaching, developing and managing the performance of a sales team.

Responsibilities

• Take full ownership of the store’s sales, operational and customer service performance.
• Lead from the front on the shop floor, providing tailored advice across mobile, broadband, accessories and other connected products.
• Coach, motivate and manage your team to achieve individual and store targets.
• Make the most of the store’s high footfall through effective team deployment, strong customer engagement and consistent sales standards.
• Monitor performance against key telecoms KPIs, identifying opportunities to improve sales, conversion and customer retention.
• Manage day-to-day store operations, including stock, merchandising, compliance and reporting.
• Maintain the high standards expected within a regulated telecoms retail environment.
• Handle customer escalations professionally and work towards positive outcomes.
• Provide the wider management team with clear feedback on performance, training requirements and commercial opportunities.

Job description

Job Title: Store Manager

Location: Great Yarmouth

Basic Salary: £32,000–£36,000 DOE

OTE: £50,000–£60,000+ per annum

Shift and schedule: Trading hours are 9:00 am–5:30 pm Monday to Saturday and 10:00 am–4:00 pm on Sundays. Five‑day working pattern across seven days.

Priority Recruitment are pleased to be working with a leading telecoms franchise to recruit an experienced Store Manager in Great Yarmouth.

This is an excellent opportunity for an established telecoms manager to take ownership of the franchise’s busiest store. With high footfall and strong earning potential, we’re looking for a confident, commercially focused leader who can drive sales, develop their team and deliver a consistently strong customer experience.

You’ll have the autonomy to shape the store’s culture, lead from the front and turn its commercial opportunities into results.

Our client represents one of the UK’s leading telecoms brands, offering competitive deals on mobile, broadband and the latest technology. If you’re an experienced telecoms manager who’s passionate about people and performance, we’d love to hear from you.

What’s in it for you:

• £32,000–£36,000 basic salary, depending on experience.
• Uncapped commission, with an OTE of £50,000–£60,000+.
• The opportunity to lead the franchise’s busiest store.
• Be part of an established franchise with an excellent industry reputation.
• Exclusive staff discounts on phones, plans and accessories, extended to friends and family.
• Access to premium technology at cost price – ideal for anyone who loves their gadgets.
• Regular team incentives, social events and monthly recognition awards.
• A strong focus on employee wellbeing, alongside ongoing training and personal development.

More about the role:

• Take full ownership of the store’s sales, operational and customer service performance.
• Lead from the front on the shop floor, providing tailored advice across mobile, broadband, accessories and other connected products.
• Coach, motivate and manage your team to achieve individual and store targets.
• Make the most of the store’s high footfall through effective team deployment, strong customer engagement and consistent sales standards.
• Monitor performance against key telecoms KPIs, identifying opportunities to improve sales, conversion and customer retention.
• Manage day-to-day store operations, including stock, merchandising, compliance and reporting.
• Maintain the high standards expected within a regulated telecoms retail environment.
• Handle customer escalations professionally and work towards positive outcomes.
• Provide the wider management team with clear feedback on performance, training requirements and commercial opportunities.

Successful Applicant:

• Previous management experience within telecoms retail or a mobile network environment is essential.
• A proven record of leading a team and delivering against demanding sales targets.
• Strong knowledge of telecoms products, services, customer journeys and performance measures.
• Confident coaching, developing and managing the performance of a sales team.
• Commercially aware and comfortable taking full responsibility for store results.
• Experienced in managing store operations, compliance and customer escalations.
• A strong communicator who can build trust with customers, colleagues and senior management.
• Hands‑on, proactive and able to maintain high standards in a busy, target‑driven environment.

About Priority Recruitment

Since 2012, we’ve specialised in retail recruitment with one simple goal - to deliver a brilliant, personal experience for both our clients and candidates. Rated 4.9/5 on Google, we’re proud of the relationships we’ve built and the careers we’ve helped shape.

If you’re an experienced telecoms manager ready to take ownership of a busy store in Great Yarmouth, we’d love to hear from you