Store Manager - Greggs

Moto Hospitality; Reading; On-site; GBP 34,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a team in creating memorable customer experiences. This role is pivotal in driving sales and ensuring high-quality service while managing budgets and fostering team development. With a focus on growth and excellence, you will play a key role in transforming the rest stop experience across the UK. This position offers fantastic development opportunities and a supportive environment to help you advance your career. If you thrive in a fast-paced setting and are passionate about people, this is the perfect opportunity for you.

Benefits

Annual bonus up to £7,800

60% colleague discount

Enhanced benefits including pension

Funded qualifications for career development

Qualifications

• Proven track record in managing high-volume retail or catering teams.
• Experience in budget management and P&L responsibility.

Responsibilities

• Lead your team to achieve financial targets and deliver exceptional service.
• Support and develop team members to enhance their growth.

Skills

Team Management

Budget Management

Customer Service

Stakeholder Relations

Mentoring and Training

Education

Experience in Retail or Hospitality

Job description

Store Manager

£34,000 per annum - 40 hours per week

Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to £7,800pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What You Will Be Doing As a Store Manager

• Ensure that the Greggs unit achieves, as a minimum, the financial targets, agreed budget, and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhere to and ensure delivery of brand standards
• Drive consistent high-quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge You’ll Need

• A proven track record in managing and leading teams in a high-volume retail or catering environment
• Experience working to and delivering against budgets, P&L, labour costs, ratios, and cost-saving initiatives
• Ability to build strong and positive relationships with stakeholders
• Experience motivating and increasing team performance through mentoring, training, and succession planning
• Ability to remain calm under pressure in a fast-paced environment

You may be an assistant general manager or deputy manager aspiring to advance your career, or already be a manager within retail, catering, or hospitality sectors such as a restaurant manager, general manager, catering manager, or store manager seeking a new challenge. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Ready to start your journey with us? Apply today!

• Please note internally this role is called Department Manager
• Annual bonus of up to 20%, final value subject to location and performance

Want to know what it's like to work for us? Find out from our colleague Luca.