Store Manager: Elevate Sales & Customer Experience

Clarksoutlet; Barrow-in-Furness; On-site; GBP 32,000 - 42,000; Full time

Job summary

Clarksoutlet in Barrow-in-Furness is seeking a Store Manager to lead a Clarks store in line with business objectives, driving sales, profitability and customer experience. You will manage day-to-day operations, plan staffing, implement trading plans, visual merchandising, training, health and safety and ensure compliance with company policies and legal requirements.

The role requires motivating a high-performing team, controlling costs, and delivering targets across KPIs such as conversion and

Qualifications

• Stock Management
• Visual Merchandising
• Consumer Experience
• Managing Budgets
• Recruitment and Training

Responsibilities

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver.
• Recruit, develop and train a high performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensures the store administration processes are carried out effectively, with audit targets achieved.
• Ensures the effective management of the stock flow process to maximise sales and minimise losses

Skills

Stock Management

Visual Merchandising

Consumer Experience

Managing Budgets

Recruitment and Training

Job description

Clarksoutlet in Barrow-in-Furness is seeking a Store Manager to lead a Clarks store in line with business objectives, driving sales, profitability and customer experience. You will manage day-to-day operations, plan staffing, implement trading plans, visual merchandising, training, health and safety and ensure compliance with company policies and legal requirements.

The role requires motivating a high-performing team, controlling costs, and delivering targets across KPIs such as conversion and