Store Leader: Elevate Sales & Customer Experience

CLARK'S; Stockport; On-site; GBP 30,000 - 38,000; Full time

Job summary

CLARK'S in Stockport is seeking a Store Manager to lead a busy store in line with business objectives. You will motivate the store team to maximise sales and profit, deliver targets, and ensure high retail standards and strong team behaviours.

You will manage day-to-day operations, control costs, optimise the customer experience, and develop your team through coaching, training, and performance reviews while maintaining compliance and health & safety.

Qualifications

• Significant experience in stock management.
• Visual merchandising capability.
• Focus on delivering consumer experience.
• Experience managing budgets.
• Experience recruiting and training staff.

Responsibilities

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver.
• Recruit, develop and train a high performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensures the store administration processes are carried out effectively, with audit targets achieved.
• Ensures the effective management of the stock flow process to maximise sales and minimise losses

Skills

Stock Management

Visual Merchandising

Consumer Experience

Managing Budgets

Recruitment and Training

Job description

CLARK'S in Stockport is seeking a Store Manager to lead a busy store in line with business objectives. You will motivate the store team to maximise sales and profit, deliver targets, and ensure high retail standards and strong team behaviours.

You will manage day-to-day operations, control costs, optimise the customer experience, and develop your team through coaching, training, and performance reviews while maintaining compliance and health & safety.