Store Manager — Coffee Shop Operations Lead

Medirest; Knowsley; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways & MyLearning programs

Digital GP & wider healthcare benefits

Travel discounts with major providers

Discounts on groceries

Job summary

Medirest, part of Compass Group UK&I, is seeking a Costa Manager to lead daily operations in a high-volume site. You will oversee service, ensure smooth beverage production, and uphold a welcoming environment for customers and staff.

You will motivate the team, manage weekly tasks, and act as the main decision-maker in the General Manager's absence, maintaining safety and reliability to deliver outstanding coffee experiences.

Qualifications

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in the role.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.
• Have a safety-first mindset.

Responsibilities

• Oversee daily operations and ensure seamless execution of business goals.
• Ensure waste is kept to a minimum during beverage production.
• Delegate where necessary and ensure the team are proactive at all times.
• In the absence of the General Manager, assist in the completion of weekly bookwork and any other duties deemed necessary.
• Act as the main point of contact and decision-maker in the absence of the General Manager.
• Be proactive at all times and use initiative, diplomacy and discretion to solve any problems that may arise.

Job description

Medirest, part of Compass Group UK&I, is seeking a Costa Manager to lead daily operations in a high-volume site. You will oversee service, ensure smooth beverage production, and uphold a welcoming environment for customers and staff.

You will motivate the team, manage weekly tasks, and act as the main decision-maker in the General Manager's absence, maintaining safety and reliability to deliver outstanding coffee experiences.