Store Manager: Lead a High-Impact Coffee Team

Scoffs Group Ltd; Hunstanton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

We've Got Your Back

Wagestream Access

Secure Your Future

Learn While You Lead

Free Lunch & Drinks Every Shift

Perks That Go Beyond You

Loyalty Pays Off

We Celebrate You

Team Wins = Bonus Time

Job summary

Scoffs Group, the UK’s largest Costa Coffee franchise, is seeking a Store Manager to lead from the front and drive a high-performing team. You’ll own daily operations, coach Baristas and Assistants, and ensure a best-in-class Costa experience for customers.

Join an award-winning franchise focused on quality, people, and growth. Flexible hours and opportunities to influence store performance across the network.

Qualifications

• Previous management experience in retail, hospitality, or a similar customer-facing role.
• Passion for people development, coaching and leading high-performing teams.
• Strong commercial acumen with a results-driven mindset.
• Excellent communication and organisational skills.
• Full flexibility with working hours and a proactive attitude.
• Hands-on leadership style and a love for great coffee.

Responsibilities

• Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers
• Delivering an exceptional customer experience while upholding brand standards
• Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement
• Ensuring operational excellence, including compliance, cleanliness, and health & safety
• Recruiting, onboarding, and developing your team with clear growth plans
• Driving commercial success through smart decision-making and team motivation
• Launching seasonal campaigns and ensuring flawless execution on the shop floor

Skills

People leadership

Customer experience

Operational excellence

Recruitment & development

Commercial acumen

Communication

Flexible hours

Job description

Scoffs Group, the UK’s largest Costa Coffee franchise, is seeking a Store Manager to lead from the front and drive a high-performing team. You’ll own daily operations, coach Baristas and Assistants, and ensure a best-in-class Costa experience for customers.

Join an award-winning franchise focused on quality, people, and growth. Flexible hours and opportunities to influence store performance across the network.