Multi-Site Coffee Operations Manager

Compass Group UK; Knowsley; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Contributory pension

Career development programmes

Digital GP access

Travel discounts

Cinema discounts

Cash rewards

Wellness and fitness classes

Family discounts

Job summary

Compass Group UK is seeking a Costa Manager to lead daily operations at a Costa store. You will oversee staff, ensure smooth service, and uphold exceptional coffee experiences.

The role requires strong leadership, reliability and the ability to act decisively in the absence of senior management. You will be responsible for driving performance, maintaining cost controls, and delivering high-quality customer service within a fast-paced environment.

Qualifications

• Passion for delivering outstanding service
• Excellent communication and team-player
• Ability to work under pressure
• Reliability and punctuality

Responsibilities

• Oversee daily operations and ensure smooth execution of business goals.
• Minimise waste during beverage production.
• Delegate tasks and keep the team proactive.
• Assist in weekly bookwork in the absence of the General Manager.
• Act as main contact and decision-maker when GM is away.
• Demonstrate initiative, diplomacy and discretion to solve problems.

Job description

Compass Group UK is seeking a Costa Manager to lead daily operations at a Costa store. You will oversee staff, ensure smooth service, and uphold exceptional coffee experiences.

The role requires strong leadership, reliability and the ability to act decisively in the absence of senior management. You will be responsible for driving performance, maintaining cost controls, and delivering high-quality customer service within a fast-paced environment.