Store Manager (Charlecote)

Gravity Recruit Limited; Charlecote; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Bonus

Package

Benefits

Job summary

Gravity Recruit Limited is expanding and seeks a Store Manager in Charlecote to lead and develop a high-performing store team, maximise store performance and EBITDA.

You will be accountable for setting objectives, driving customer service excellence, and developing staff through effective succession planning and coaching.

Qualifications

• Proven management experience in a large, high-volume retail environment.
• Strong commercial awareness and business planning skills.
• Commitment to achieving and sustaining exceptional customer service standards.
• Proven people management and leadership abilities.
• Excellent communication and influencing skills at all levels.
• Commitment to collaborative working and developing others.

Responsibilities

• Set operational objectives and a store plan to deliver a safe, legal and high-performing business.
• Translate customer service expectations into actions to deliver an exceptional customer experience.
• Own and deliver a succession plan to ensure growth through our people.
• Identify business opportunities and drive performance across operational KPIs to optimise EBITDA.

Skills

Retail management

Customer service

People management

Communication

Team collaboration

Commercial awareness

Leadership

Job description

Our client is expanding so it's a great time to join them.

As a result of their continued growth, they now require a Store Manager in Charlecote.

As a Store Manager you'll have full accountability of managing, leading and developing the team whilst maximising store performance.

Key Accountabilities:

• Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal and high-performing business
• Translate and role model customer service expectations into activity to ensure that the team deliver an exceptional customer experience setting them apart from their competitors
• Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people
• Identify business opportunities and deliver performance across all operational KPIs to optimise EBITDA
  

Key Experience, Knowledge and Skills:

• Previous management experience within a large, high volume, multi department retail sector is preferred but any Retail background will be considered as full training will be given.
• Able to demonstrate commercial awareness and business planning skills
• Committed to achieving and sustaining exceptional customer service standards
• Proven people management skills
• Adept at communicating and influencing at all levels
• Committed to promoting collaborative working
• Enthusiastic and flexible with a positive attitude
• Committed to develop own skills and apply learning to improve own performance

Package:

up to £38,000 + Package + Benefits + Bonus

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