Store Manager: Brand-Driven Leader & Client Experience

Bvlgari; Manchester; On-site; GBP 42,000 - 60,000; Full time

Job summary

BVLGARI is seeking a Store Manager for Manchester to lead the store team and deliver an exceptional client experience. You will coach and drive the team, ensuring brand standards, clienteling, and a high-touch service culture on the shop floor and across channels.

The role focuses on strategic leadership, staff development, and achieving sales targets in a luxury retail setting with a strong emphasis on hospitality and Italian-inspired storytelling.

Qualifications

• Experience leading luxury retail teams.
• Strong clienteling and relationship-building skills.
• Proven ability to coach, develop and retain high-performing teams.
• Knowledge of local market trends in luxury retail.
• Ability to drive sales and meet KPIs in a premium environment.

Responsibilities

• Lead by example as a Brand Ambassador and coach the store team.
• Motivate and engage the team through clear communication and sharing the brand strategy.
• Achieve and exceed sales objectives and KPIs; conduct daily team briefs and spend time on the shop floor.

Skills

Client-centric

Client Relationship Development

Entrepreneurial Mindset

Networking

Ownership

Influence

Caring Leadership

People Development

Team Management

Observational Skills

Impact Driven

Growth Mindset

Brand Sensitivity

Proactivity

Resilience

Job description

BVLGARI is seeking a Store Manager for Manchester to lead the store team and deliver an exceptional client experience. You will coach and drive the team, ensuring brand standards, clienteling, and a high-touch service culture on the shop floor and across channels.

The role focuses on strategic leadership, staff development, and achieving sales targets in a luxury retail setting with a strong emphasis on hospitality and Italian-inspired storytelling.