Flagship Luxury Store Manager & Team Leader

BULGARI; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

Bulgari seeks a highly skilled Store Manager to lead our flagship New Bond Street boutique. Reporting to the Country Managing Director, this full-time role focuses on delivering exceptional client experiences, driving commercial performance, and inspiring a high-performing team on the shop floor.

You will coach and develop colleagues, implement clienteling strategies, manage operations and stock, and stay ahead of market trends in luxury retail.

Qualifications

• Client-centric mindset and leadership skills essential for luxury retail environments.
• Experience in developing and executing clienteling and CRM strategies.
• Strong people development and coaching abilities with focus on performance and inclusivity.

Responsibilities

• Lead the store team to deliver exceptional client experiences and drive sales performance.
• Coach, develop, and retain high-performing teams with ongoing feedback and structured development.
• Recruit, onboard, and develop talent with clear career paths, in collaboration with HR.

Skills

Client-centric

People Development

Retail Management

Sales Management

Business Development

Financial Management

Coaching

Operational Excellence

Knowledge of local market trends

Brand Sensitivity

Proactivity

Job description

Bulgari seeks a highly skilled Store Manager to lead our flagship New Bond Street boutique. Reporting to the Country Managing Director, this full-time role focuses on delivering exceptional client experiences, driving commercial performance, and inspiring a high-performing team on the shop floor.

You will coach and develop colleagues, implement clienteling strategies, manage operations and stock, and stay ahead of market trends in luxury retail.