Store Leader & Client Experience Architect

BULGARI; Manchester; On-site; GBP 42,000 - 56,000; Full time

Job summary

Bulgari is seeking a Store Manager to lead the store team in delivering a memorable client experience across front and back of house. You will coach the team, align with brand strategy, and drive sales performance on the shop floor and remotely where applicable.

The role requires a passion for luxury retail, strong leadership, and the ability to craft personalized client journeys, recruit and develop talent, and ensure operational excellence in a fast-paced environment.

Qualifications

• Luxury retail leadership experience required
• Proven ability to drive sales objectives and KPIs
• Strong clienteling and team development skills

Responsibilities

• Lead store team to deliver exceptional client experience on the shop floor and back of house.
• Coach, motivate, and manage diverse teams to meet brand standards and store targets.
• Develop and execute clienteling strategies to grow VIP and local client base.

Skills

Client-centric

Client Relationship Development

Entrepreneurial Mindset

Networking

Ownership

Influence

Caring Leadership

People Development

Team Management

Observational Skills

Impact Driven

Growth Mindset

Brand Sensitivity

Proactivity

Resilience

Job description

Bulgari is seeking a Store Manager to lead the store team in delivering a memorable client experience across front and back of house. You will coach the team, align with brand strategy, and drive sales performance on the shop floor and remotely where applicable.

The role requires a passion for luxury retail, strong leadership, and the ability to craft personalized client journeys, recruit and develop talent, and ensure operational excellence in a fast-paced environment.