Flagship Luxury Store Manager — Brand & Team Leader

Bvlgari; Greater London; On-site; GBP 48,000 - 68,000; Full time

Job summary

Bvlgari in London’s New Bond Street flagship is seeking a Store Manager to lead a high-performing team, drive commercial performance, and deliver an exceptional client experience. You will act as a coach, strategist, and entrepreneur, setting direction on floor presence, client journeys, events, and local market engagement while maintaining brand governance and operational excellence.

You will report to the Country Managing Director and play a pivotal role in talent development, recruitment,

Qualifications

• Experience leading a luxury boutique team and delivering client-centric service.
• Proven ability to drive sales, manage KPIs, and coach staff.
• Strong knowledge of local luxury market and client journeys.

Responsibilities

• Act as Brand Ambassador and coach team on client experience.
• Lead store to meet sales objectives and KPIs.
• Organize daily briefings and on-floor leadership.
• Recruit, onboard, and develop talent; manage stock and VM.

Skills

Client-centric

Team Management

People Development

Entrepreneurial Mindset

Brand Sensitivity

Leadership

Job description

Bvlgari in London’s New Bond Street flagship is seeking a Store Manager to lead a high-performing team, drive commercial performance, and deliver an exceptional client experience. You will act as a coach, strategist, and entrepreneur, setting direction on floor presence, client journeys, events, and local market engagement while maintaining brand governance and operational excellence.

You will report to the Country Managing Director and play a pivotal role in talent development, recruitment,