Store Manager

TN United Kingdom; Worthing; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead their team and enhance customer experiences. In this role, you will oversee daily operations, drive sales, and ensure exceptional service while supporting a charitable cause that benefits older individuals across the UK. Your leadership will be crucial in developing a motivated team and maintaining a thriving retail environment. This position offers a rewarding opportunity to make a significant impact in the community while enjoying a supportive work culture and various employee benefits. If you're ready to take on a fulfilling challenge, this could be the perfect fit for you.

Benefits

25 days holiday + bank holiday allowance

Generous pension contribution (8%)

Discounts through Blue Light Card

Life assurance

Bupa health cashback plan

Free and discounted tickets for events

Qualifications

• Experience in a performance-driven retail/customer-centric environment.
• Ability to manage and develop a team effectively.

Responsibilities

• Manage day-to-day store operations to maximize sales and profits.
• Provide leadership, training, and development to staff and volunteers.

Skills

Retail Management

Team Leadership

Customer Service

Performance Management

Time Management

Communication Skills

IT Literacy

Adaptability

Job description

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Goring Road team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kg).

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

** Salary advertised is effective from 1st April 2025 **

You will have:

1. Experience in a performance driven retail/customer centric environment
2. Experience of managing people
3. Ability to lift and carry bags of stock up to 10kg
4. Ability to build, retain and develop a team
5. Strong drive to achieve results through others
6. Ability to delegate, coach and listen
7. Ability to manage time under conflicting priorities
8. Ability to motivate self and others
9. An open and adaptable approach to change and be able to support others through it
10. Experience of communicating with a diverse workforce and customer base
11. Ability to establish and maintain successful retail processes and merchandising
12. IT literacy and numeracy skills

What we offer in return:

1. A 35 hour working week
2. 25 days holiday + bank holiday allowance
3. A generous pension – we will contribute 8%
4. Great discounts and rewards through Blue Light Card and BenefitHub
5. Life assurance, Bupa health cashback plan
6. Tickets for Good – Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.