Retail Store Manager (Hampstead)

MORI; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a passionate Retail Store Manager to lead their London store. This role is pivotal in enhancing customer experience and driving sales through effective team management and strategic planning. As part of a close-knit team, you'll be responsible for achieving sales targets, ensuring excellent customer service, and maintaining visual merchandising standards. If you have a strong background in retail management and a love for the children's apparel industry, this is a fantastic opportunity to make a significant impact in a growing brand.

Benefits

Industry Competitive Salary

Regular Social Activities

Enhanced Parental Leave Policy

Cycle to Work Scheme

Qualifications

• Proven experience as a Retail Store Manager or Assistant Store Manager.
• Strong leadership and training skills in a retail environment.

Responsibilities

• Manage day-to-day store operations and team performance.
• Achieve store sales goals through training and motivation.
• Maintain high levels of customer satisfaction and visual merchandising.

Skills

Leadership Skills

Sales Management

Customer Service

Organizational Skills

Communication Skills

Job description

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MORI is a digitally native, direct-to-consumer baby and toddler clothing brand established and headquartered in London. We exist to inspire parents to raise kinder generations so together we can give babies a softer and stronger start. Key to our growth is the strength in our brand, standing by our values and connecting deeply with our customers. We are a hard-working and close-knit team dedicated to creating quality products and a brand loved by parents, globally.

The Role

We are hiring for a new Retail Store Manager with prior managerial experience and a passion for the infant apparel sector, as we expand our retail footprint. This role is key to our customer experience both in-Store and online, and is an exciting and busy role with a variety of responsibilities including:- ownership of a Store's sales targets and KPIs, visual merchandising, team management and development of business strategies to support and maintain MORI's success in a competitive marketplace.

Key Responsibilities

• Day-to-day Store management including:- managing a team, effective resourcing for all hours of operation, management of stock, the ‘look and feel' of the sales floor and processing deliveries
• Achievement of Store sales goals; including:- through training, motivating and mentoring Store team members
• High levels of customer-satisfaction through excellent customer service
• Store administration and compliance with internal policies, procedures and statutory best practice
• Maintaining impeccable visual merchandising standards within the Store
• Keeping abreast of and reporting internally on buying trends, customer needs and KPIs
• Effective and swift management of all Store-related issues that arise from team members or, customers
• Effective stock and inventory management
• Collaboration with the Head Office teams on product, marketing and growth initiatives
• Leading the successful hiring and onboarding process for new team members
  
  
  

Requirements

About YOU

• Proven successful experience as a Retail Store Manager or, Assistant Store Manager
• Passion and a natural interest in the baby / children's apparel industry
• Powerful leadership and training skills
• Strong sales and customer management skills
• Strong organisational skills
• Excellent communication and interpersonal skills
  
  
  

Benefits

• Industry competitive salary
• Regular social activities
• Enhanced parental leave policy
• Cycle to work scheme

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Industries

  IT Services and IT Consulting

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