Store Manager

Pet Family Limited; Winchester; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Bonus scheme

Training and development

Wellbeing support

Uniform provided

Job summary

Pets Corner in Winchester is seeking a Store Manager to lead a small team and drive sales. This full-time role is 37.5 hours per week, with shifts across five days within seven. You will provide outstanding customer service, manage stock and merchandising, and develop staff using our Pets Corner Curriculum.

The ideal candidate will demonstrate strong leadership, a passion for pets, and a commitment to store presentation and profitability while maintaining the high standards our customers expect.

Qualifications

• Experience managing a retail team.
• Proven ability to deliver excellent customer service.
• Strong interest in pets and the Pets Corner brand.

Responsibilities

• Delivering exceptional customer service
• Maximising sales and performance
• Leading and training team using our Curriculum
• Maintaining store standards and merchandising
• Key holding responsibilities, opening and closing
• Managing stock and deliveries

Skills

Team leadership

Customer service

Sales driving

Stock management

Tools

POS system

Job description

£13.03 per hour

Permanent

Full-time

Full Time - 37.5 hours working any 5 out of 7 days a week*

We are currently recruiting for a Store Manager within our Pets Corner store based in Winchester.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.