Store Manager

C2 Recruitment; Liverpool; On-site; GBP 28,000 - 31,000; Full time

Job summary

C2 Recruitment Ltd is seeking an experienced Store Manager to lead a charity retail operation in Huyton, Liverpool. You will drive sales, Gift Aid and profitability while managing a team of staff and volunteers to deliver excellent customer service and strong shop presentation.

Responsibilities include staff recruitment and training, budget oversight, stock control, and day-to-day operational management, with a hands-on, proactive leadership style and a focus on achieving targets for the local

Qualifications

• Previous management experience within a retail environment, ideally charity retail.
• Experience managing, motivating and developing teams.
• A strong commercial mindset with experience of working towards sales targets and KPIs.
• Experience managing budgets, stock control and retail operations.
• Excellent customer service and communication skills.
• Strong organisational skills and the ability to manage competing priorities.
• A hands-on, proactive approach with the ability to lead by example.
• An interest in working within the charity sector and supporting a worthwhile cause.
• Previous knowledge of Gift Aid and charity retail operations would be advantageous, but full consideration will be given to candidates with strong transferable retail management experience.

Responsibilities

• Take ownership of shop performance, driving sales, Gift Aid and profitability targets.
• Lead, motivate and develop a team of staff and volunteers, creating a positive working environment.
• Recruit, train and retain volunteers, making the most of their skills and experience.
• Maximise stock generation through community engagement and building relationships with donors.
• Oversee stock control, pricing, merchandising and replenishment to maximise sales opportunities.
• Monitor sales figures, KPIs and EPOS data, identifying opportunities to improve performance.
• Deliver excellent customer service and maintain high standards of presentation.
• Manage budgets, cash handling, banking and general shop administration.
• Ensure effective rota planning, staffing levels and day-to-day operational cover.
• Support fundraising initiatives, community events and wider charity activities.

Skills

Retail management

Team leadership

Sales targets

Customer service

Budget management

Stock control

Communication

Organisational skills

Proactive leadership

Job description

Store Manager (AK-SM-LIVERPOOL0611) Liverpool, England

Salary: GBP27941 - GBP30840 per annum + Great Benefits

Store Manager

Location:

Huyton, Liverpool
Salary: £27,941 – £30,840 per annum
Hours: 37.5 hours per week
Contract: Full-time, Permanent

Are you an experienced Retail Manager looking for your next challenge? Do you have a passion for leading teams, driving sales and delivering excellent customer service?

We are recruiting a hands‑on, commercially minded Shop Manager to take responsibility for the successful day-to-day running of a charity retail operation in Huyton.

This is a fantastic opportunity for an experienced Charity Retail Manager or a Retail Manager from a high street, fashion, grocery, convenience or other fast‑paced retail environment looking to transfer their skills into a rewarding charity retail role.

You'll take ownership of shop performance, leading a team of staff and volunteers, maximising sales and ensuring excellent operational and customer service standards.

Key Responsibilities

• Take ownership of shop performance, driving sales, Gift Aid and profitability targets.
• Lead, motivate and develop a team of staff and volunteers, creating a positive working environment.
• Recruit, train and retain volunteers, making the most of their skills and experience.
• Maximise stock generation through community engagement and building relationships with donors.
• Oversee stock control, pricing, merchandising and replenishment to maximise sales opportunities.
• Monitor sales figures, KPIs and EPOS data, identifying opportunities to improve performance.
• Deliver excellent customer service and maintain high standards of presentation.
• Manage budgets, cash handling, banking and general shop administration.
• Ensure effective rota planning, staffing levels and day-to-day operational cover.
• Support fundraising initiatives, community events and wider charity activities.

About You

We're keen to hear from candidates who have:

• Previous management experience within a retail environment, ideally charity retail, but this is not essential.
• Experience managing, motivating and developing teams.
• A strong commercial mindset with experience of working towards sales targets and KPIs.
• Experience managing budgets, stock control and retail operations.
• Excellent customer service and communication skills.
• Strong organisational skills and the ability to manage competing priorities.
• A hands‑on, proactive approach with the ability to lead by example.
• An interest in working within the charity sector and supporting a worthwhile cause.

Previous knowledge of Gift Aid and charity retail operations would be advantageous, but full consideration will be given to candidates with strong transferable retail management experience.

What's on Offer?

• Salary of £27,941 – £30,840 per annum.
• 37.5 hours per week.
• Permanent, full-time opportunity.
• The chance to lead an established retail operation.
• A rewarding opportunity to make a genuine difference within the local community and support an important cause.