Charity Store Manager: Lead Team, Grow Sales & Impact

C2 Recruitment Ltd; Liverpool; Presencial; GBP 28.000 - 31.000; Tempo integral

Resumo da vaga

C2 Recruitment Ltd is seeking an experienced Store Manager to lead a charity retail operation in Huyton, Liverpool. You will drive sales, Gift Aid and profitability while managing a team of staff and volunteers to deliver excellent customer service and strong shop presentation.

Responsibilities include staff recruitment and training, budget oversight, stock control, and day-to-day operational management, with a hands-on, proactive leadership style and a focus on achieving targets for the local

Qualificações

• Previous management experience within a retail environment, ideally charity retail.
• Experience managing, motivating and developing teams.
• A strong commercial mindset with experience of working towards sales targets and KPIs.
• Experience managing budgets, stock control and retail operations.
• Excellent customer service and communication skills.
• Strong organisational skills and the ability to manage competing priorities.
• A hands-on, proactive approach with the ability to lead by example.
• An interest in working within the charity sector and supporting a worthwhile cause.
• Previous knowledge of Gift Aid and charity retail operations would be advantageous, but full consideration will be given to candidates with strong transferable retail management experience.

Responsabilidades

• Take ownership of shop performance, driving sales, Gift Aid and profitability targets.
• Lead, motivate and develop a team of staff and volunteers, creating a positive working environment.
• Recruit, train and retain volunteers, making the most of their skills and experience.
• Maximise stock generation through community engagement and building relationships with donors.
• Oversee stock control, pricing, merchandising and replenishment to maximise sales opportunities.
• Monitor sales figures, KPIs and EPOS data, identifying opportunities to improve performance.
• Deliver excellent customer service and maintain high standards of presentation.
• Manage budgets, cash handling, banking and general shop administration.
• Ensure effective rota planning, staffing levels and day-to-day operational cover.
• Support fundraising initiatives, community events and wider charity activities.

Conhecimentos

Retail management

Team leadership

Sales targets

Customer service

Budget management

Stock control

Communication

Organisational skills

Proactive leadership

Descrição da vaga

C2 Recruitment Ltd is seeking an experienced Store Manager to lead a charity retail operation in Huyton, Liverpool. You will drive sales, Gift Aid and profitability while managing a team of staff and volunteers to deliver excellent customer service and strong shop presentation.

Responsibilities include staff recruitment and training, budget oversight, stock control, and day-to-day operational management, with a hands-on, proactive leadership style and a focus on achieving targets for the local