Store Manager

Card Factory plc; Ipswich; On-site; GBP 32,000 - 42,000; Full time

Job summary

Card Factory plc in Ipswich is seeking a Store Manager to lead a busy retail team, shape a positive culture, and create an environment where staff feel supported and inspired. You will coach, motivate, and celebrate wins—driving performance through data-driven decisions and strong customer focus.

You’ll oversee hiring, coaching, merchandising and payroll while collaborating with District and Regional Managers to grow and improve store results.

Qualifications

• Proven leadership experience managing a team in a retail or customer-facing environment.
• Demonstrated ability to coach, develop and motivate staff to achieve targets.
• Excellent communication and relationship-building skills with colleagues and customers.

Responsibilities

• Lead day-to-day store operations and set clear direction for the team.
• Hire, coach and develop staff; manage merchandising and payroll responsibilities.
• Collaborate with District and Regional Managers to drive growth and celebrate success.
• Maintain a customer-focused store culture and use data to drive decisions.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm under pressure

Job description

About The Role

Lead the way atcardfactory, where special moments come to life.

As a Store Manager,you’llbe at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’llcoach, motivate, and celebrate wins — big and small. With a customer-first mindset,you’llbring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll,you’lltake ownership and make things happen.

You’llalso work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience –You’veled teams and know how to bring out their best.
• Inspiring presence – You lead by example and build a high-performing culture.
• People-first mindset – You coach, support, and help others grow.
• Strong communicator – You listen, speak clearly, and bring people together.
• Tech-savvy – Comfortable using systems to support daily tasks.
• Calm and adaptable – You stay focused and flexible underpressure.

Why Join Us?

Atcardfactory, leadership is about more than just managing a store.We’llsupport you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

Ifyou'reready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments,we’dlove to hear from you.

There’s no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we’ve received enough applications.

No agencies, please.