Store Manager

BT Group; Greater London; Hybrid; GBP 39,000 - 45,000; Full time

Benefits offered by this job

Commission

Online GP

Carer’s leave

Family leave

Employee discounts

Travel loan

Volunteer days

Private healthcare

Job summary

EE in London Lewisham is seeking a Retail Store Leader to inspire and coach a fast-paced store team. You will drive revenue and deliver outstanding customer experiences while modelling exceptional service.

Leading by example, you will set strategy with stakeholders, develop talent through EE's LEAD Academy, and create memorable experiences for every visitor while building loyalty in the local community.

Qualifications

• Experience leading sales teams in a retail environment.
• Ability to coach and develop others.
• Track record of achieving revenue and customer experience targets.

Responsibilities

• Lead store team to achieve individual and team objectives.
• Drive revenue while delivering excellent customer service.
• Communicate with stakeholders to align store strategy.
• Foster high-performance culture and capitalize on opportunities.
• Build customer and community relationships to drive loyalty.

Job description

Job DescriptionStore ManagerReq ID: 63461Posting Start Date: 07/10/2026Posting End Date:Job Function: EE RetailDivision: ConsumerJob Location: GBR Lewisham - EE Shop 4489Advertised Salary: £39,211 to £44,500 plus commission##**Join Our Team as a Retail Store Leader!****Location: London Lewisham** **Salary: £39,211 to £44,500 plus commission****What’s In It for You? Below are some of the many benefits we provide here at EE*** Significant earning potential through commission, rewards, and incentives.* 24/7 access to an online GP for you and your immediate family.* Market-leading paid carer’s leave.* Equalized family leave with 18 weeks full pay and 8 weeks half pay.* Huge discounts on EE & BT products, saving you hundreds of pounds annually.* Support for your career development.* Season Ticket Travel Loan.* Volunteering days to give back to your community.* Optional Private Healthcare and Dental coverage.At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.We are looking for a Retail Store Leader who can inspire and lead with passion in a fast-paced, established store environment. If you have a history of guiding experienced teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.As our Retail Store Leader, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.**LEAD Academy – Your Leadership Development**All successful candidates will complete our **LEAD Academy**, designed to set you up for success from day one.* **2-day Launchpad** before starting in role* **12-month structured development pathway*** Option to join an **accredited leadership programme*** **Personalised feedback and development support** for all applicantsA clear, fair, and supportive pathway to help you grow and succeed as a leader.At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions.**Join us and be part of a team where you can truly make a difference!***This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.*