Store Leader

EE

Leicester

On-site

GBP 32,000 - 42,000

Full time

3 days ago

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Benefits offered by this job

Commission & incentives

Rewards and incentives

Online GP for you and family

Carer’s leave

Family leave 18 weeks full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Private Healthcare

Dental coverage

Job summary

EE is seeking a Retail Store Manager in Leicester to lead a large or high-profile store, inspiring teams, coaching staff, and driving commercial results.

Day to day, you’ll guide the team to achieve revenue and exceptional customer service, while collaborating with stakeholders to implement a clear strategy and KPI focus.

Qualifications

Proven experience leading large teams in retail.
Strong customer service and sales leadership.
Self-driven and proactive mindset with coaching skills.

Responsibilities

Lead store team to meet individual and collective KPIs.
Drive revenue while delivering excellent customer experience.

Job description

Join Our Team as a Retail Store Manager!

Location: Leicester Fosse Park Salary: Competitive

What’s In It for You?

Significant earning potential through commission, rewards, and incentives.
24/7 access to an online GP for you and your immediate family.
Market-leading paid carer’s leave.
Equalized family leave with 18 weeks full pay and 8 weeks half pay.
Huge discounts on EE & BT products, saving you hundreds of pounds annually.
Support for your career development.
Season Ticket Travel Loan.
Volunteering days to give back to your community.
Optional Private Healthcare and Dental coverage.

At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.

Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.

As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first‑time visitors.

At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave.

Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions.

Join us and be part of a team where you can truly make a difference!

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.

LEAD Academy – Your Leadership Development

All successful candidates will complete our LEAD Academy, designed to set you up for success from day one.